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1fr;gap:2.5rem}.site-footer__name{display:flex;align-items:center;gap:12px;font-family:var(--font-heading);font-size:1.6rem;margin-bottom:.75rem}.site-footer__mark{flex-shrink:0;display:block}.site-footer__tagline{color:var(--color-muted);max-width:34ch;margin-bottom:1.25rem}.site-footer__heading{font-family:var(--font-body);font-size:.8rem;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--color-muted);margin-bottom:.9rem}.site-footer__list{display:grid;gap:.55rem}.site-footer__list a:hover{color:var(--color-accent-text);text-decoration:underline}.site-footer__bottom{display:flex;flex-wrap:wrap;justify-content:space-between;gap:.75rem;margin-top:3rem;padding-top:1.25rem;padding-bottom:1.5rem;border-top:1px solid var(--color-line);color:var(--color-muted)}.site-footer__legal{display:flex;flex-wrap:wrap;gap:1.25rem}.site-footer__legal a,.site-footer__legal 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.guest-chat-spinner{border-color:#8b3a0f33;border-top-color:#8b3a0f}.guest-chat-empty{text-align:center;color:#999;font-size:.85rem;padding:1.5rem}.guest-chat-conv-item{padding:12px 16px;border-bottom:1px solid #f5f0e8;cursor:pointer;transition:background .15s}.guest-chat-conv-item:hover{background:var(--color-bg)}.guest-chat-conv-item.unread{border-left:3px solid #16a34a;background:#f8fff8}.guest-chat-conv-top{display:flex;justify-content:space-between;align-items:center;gap:8px}.guest-chat-conv-subject{font-size:.9rem;font-weight:600;color:var(--color-text);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.guest-chat-conv-date{font-size:.72rem;color:#aaa}.guest-chat-conversation{display:flex;flex-direction:column;flex:1;min-height:0}.guest-chat-status{display:flex;align-items:center;gap:8px;padding:8px 16px;border-bottom:1px solid #f0e8d8}.guest-chat-conv-title{flex:1;font-size:.85rem;font-weight:600;color:var(--color-text);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.status-waiting{color:#f59e0b;display:flex;align-items:center;gap:4px}.status-replied{color:#16a34a;display:flex;align-items:center;gap:4px}.status-resolved{color:#6b7280;display:flex;align-items:center;gap:4px}